SHIPPING POLICY

The timely and secure delivery of your purchase is an important part of the shopping experience at SKINVIBE. This Shipping Policy explains how orders are handled, shipped, and delivered so that customers know what to expect when purchasing from our website.

All orders placed through our website are typically processed within one to three business days, excluding weekends and public holidays. Once your order has been shipped, you will receive a confirmation email containing tracking information so that you can follow your package throughout its journey. Delivery times may vary depending on the destination, but in most cases, standard shipping is estimated to take between seven and fifteen business days. These estimates are provided in good faith and should be considered as guidelines rather than guarantees.

For international shipments, it is important to note that your order may be subject to inspections by customs authorities, and additional duties, taxes, or fees may be imposed by your local government. These charges are not included in the purchase price or shipping costs provided at checkout and remain the sole responsibility of the customer. SKINVIBE has no control over such charges and cannot be held liable for delays that may result from customs clearance procedures or other regulatory inspections.

It is the responsibility of the customer to provide complete and accurate shipping details at the time of placing the order. We cannot be held responsible for packages that are lost, delayed, or returned due to incomplete addresses, incorrect information, or the unavailability of a recipient at the delivery location. Should a package need to be resent due to errors in the shipping information provided, the customer may be required to bear any additional costs associated with re-shipment.

In the event that your order arrives damaged, defective, or incomplete, you must notify us promptly at support@caribbeanbeautytools.com so that we may investigate and resolve the issue. Depending on the circumstances, we will arrange for a replacement to be shipped at no additional cost to you or provide a refund in accordance with our Refund and Return Policy. We reserve the right to request photographic evidence of damaged or defective items in order to expedite the claims process with our shipping partners.

This Shipping Policy, along with the terms and obligations set forth herein, shall be governed by and interpreted in accordance with the laws of Aruba. By purchasing from SKINVIBE, you agree that any disputes or claims relating to the shipping or delivery of products shall fall within the exclusive jurisdiction of the courts of Aruba.